What are Viber Business Messages?

Viber Business Messages allow companies to send branded messages directly to users in the Viber app. Businesses can send:

  • promotional campaigns
  • OTP verification codes
  • delivery notifications
  • customer support messages

Messages support images, buttons, videos and rich media, which makes them more engaging than traditional SMS.

Viber Messaging Use Cases

eCommerce

  • order confirmations
  • delivery updates
  • abandoned cart reminders

Banking

  • OTP authentication
  • payment alerts

Logistics

  • shipment tracking
  • delivery notifications

Customer Support

  • chatbot conversations
  • service alerts

Viber vs SMS for Business Messaging

Feature SMS Viber
Branding
Buttons
Images
Cost Higher Lower
Engagement Medium High

Viber Business Messages API

SMSBat provides direct access to the Viber Business Messaging API. Developers can send messages using a simple REST request.

POST /v1/messages
{
  "messages": [
    {
      "from": "YourBrand",
      "to": "380931234567",
      "type": "viber_promo",
      "text": "Hello from SMSBat"
    }
  ]
}

How to Send Viber Business Messages with SMSBat

1

Connect to the SMSBat API

2

Upload your phone number list

3

Create message templates

4

Send Viber messages worldwide

Why Businesses Choose SMSBat

lower messaging costs
global delivery coverage
fast API integration
automatic delivery routing
detailed analytics

Viber Business Messages Pricing

SMSBat provides transparent pricing for Viber Business Messages depending on: - destination country - message type - delivery route Message types supported:

Message type Description
Transactional order confirmations, alerts, notifications
Promotional marketing campaigns
Conversation session two-way messaging with users
Company Name
Have questions?
What is a Viber Business Messages provider?
How much does Viber Business messaging cost?
Can businesses send OTP via Viber?
Are Viber messages cheaper than SMS?