What tasks does a Facebook chatbot solve?
Marketing & Lead Gen
Collect contact details directly from post comments, and integrate the chatbot with Facebook Ads for instant prospect conversion.
Sales Automation
Send product cards, showcase services using interactive carousels, and help customers place orders inside Messenger.
Customer Service
Free your support team from answering repetitive queries, routing over 80% of routine questions (shipping, prices) to the bot.
Features of Facebook Messenger Chatbot
Build an interactive assistant to communicate with clients on your business page.
Auto-Reply to Post Comments
The bot automatically sends a private Messenger message to any user commenting on your public Facebook page posts.
Rich Media & Carousels
Deliver structural content using text, image attachments, interactive quick-reply buttons, and multi-card slider galleries.
Google Sheets & CRM Sync
Automatically export user responses (names, phones, custom fields) directly to Google Sheets or route them to CRM via webhooks.
Operator Shared Inbox
Let multiple support team members chat in one screen. Human managers can pause the bot and step in when a client needs help.
OpenAI ChatGPT Integration
Incorporate modern GPT models into your chat logic. The AI understands context and resolves custom user questions naturally.
Granular Analytics Dashboard
Monitor message deliverability, button click ratios, subscription gains, and bounce ratios on a clean dashboard.
Start your Facebook bot in 4 easy steps
Connect Page
Sign in with Facebook and choose the target business page you want to connect to SMSBat.
Choose Triggers
Define how the conversation starts: comments on posts, the "Get Started" button, or ads.
Build Dialog flow
Map out the responses in our drag-and-drop builder, arranging text, cards, and actions.
Go Live
Activate the chatbot, test the flow in your Messenger app, and start capturing prospects.